TERMS & CONDITIONS
TermsThis policy governs your use of the Tour Cycle Studio Website (“website”) and the Tour Cycle Studio Mobile Application (“app”). The website and the app are designed to allow users to make class and/or series purchases, register for classes, book bikes, buy merchandise, and communicate with MM Spiers Co. (“Tour Cycle Studio”).
General Statement on Privacy, Personal Data, and CommunicationsIf you use the website or the app, you are responsible for maintaining the confidentiality of your account and password and restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account and password.
When you visit the website, use the app, or communicate with Tour Cycle Studio via email, you are communicating electronically. You consent to receiving communications from Tour Cycle Studio electronically. Tour Cycle Studio will communicate with you by email or by posting notifications on the website and/or the app. You understand and agree that all agreements, notices, disclosures, and other communications that Tour Cycle Studio provides electronically satisfy any legal requirement that such communications be in writing.
User Provided InformationTour Cycle Studio does not collect any personal information about individuals (such as names, postal codes, home addresses, and email addresses) except when such information is knowingly provided to Tour Cycle Studio. Personal information might be obtained from online transactions such as class/series purchases, retail purchases, and/or class registrations. Additionally, personal information may be transmitted as part of a form submission or in connection with other activities or services made available on the Website or App. Any personal identification information retrieved by Tour Cycle Studio must be voluntarily submitted by the user.
Tour Cycle Studio may use the information provided to contact you with important information, required notices, and marketing promotions.
Automatically Collected InformationThe Website and App collect some anonymous information about users automatically when individuals request pages through a browser. This information is used to keep track of the shopping cart and to help us monitor how individuals use the Website and App, which allows Tour Cycle Studio to provide an optimal experience and better service throughout the online offerings. The information collected automatically by the server does not contain anything that can identify individuals personally, such as an email or home address.
Security StatementTour Cycle Studio makes every effort to ensure that all of the transactions that occur on the Website and App are secure. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
CookiesA cookie is a small text file that is sent to your browser from a website and stored on your computer’s hard drive. Cookies cannot read data from your hard disk or read cookie files that were created by other sites – the website that creates a cookie is the only one a browser will permit to access it.
How Information is UsedThe following are examples of how Tour Cycle Studio might use the personal information collected through the Website and/or App:
* If you purchase a Tour Cycle Studio series, sign up for a Tour Cycle Studio class, or purchase Tour Cycle Studio retail items, the required personal information (similar to that provided during a telephone or mail order purchase) will be used to complete your order.
* If you indicate that you are interested in receiving Tour Cycle Studio related news and information, you may receive emails to the email address you provided as part of the registration process.
For the non-personally identifiable information collected throughout the Website or App:
* Aggregate data could be analyzed to describe the collective characteristics and behaviors of online visitors, and subsequently be used to further optimize the effectiveness of the website, the mobile application, and the overall Tour Cycle Studio experience.
You can help Tour Cycle Studio maintain the accuracy of your personal information by updating your account. Please update this information when you change your address, phone number, or email address. Tour Cycle Studio will never share telephone numbers, email addresses, or any personal data with third parties.
Tour Cycle Studio reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders, at its sole discretion.
Privacy of MinorsIf you are under 18, you may register and use the Website and App only with the involvement of a parent or guardian. Tour Cycle Studio does not accept the online registration of minors; please do not attempt to register on the Website if you are under the age of 18. Registration of a minor (ages 12-17) must be completed in person at one of our studios with a parent or guardian. Minors (ages 12-17) who meet the minimum height requirement of 4”11” and who have submitted a Minor New Rider Waiver Form signed by a parent or guardian, may sign up for classes online.
If Tour Cycle Studio discovers that personal information has been submitted by a minor without a signed participant/registration waiver, Tour Cycle Studio reserves the right to delete such information. Tour Cycle Studio does not seek or share personal information from minors throughout the Website or App.
Reservations/ChargesIn order to make a reservation, you must first own a single class or a series (multiple classes). To buy an individual class or series online, you can either sign up here by using your email and creating a password, or if you are already registered, click login to buy a series and make your reservation.
You should be aware that classes and series expire, and future prices are subject to change. We accept MasterCard, Visa, and American Express. Cash payments may only be made in a Tour Cycle Studio studio. You can reserve classes online up to 1 week in advance (Monday through the following Monday), but not later than 1 hour prior to class time. Deadlines apply regardless of available functionality.
Your credit/debit card will be charged for your order when you submit your reservation. Tour Cycle Studio will not process reservation charges that use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated. You shall be responsible and liable for any fees, including attorneys' fees and collection costs, that Tour Cycle Studio may incur in its efforts to collect any unpaid balances from you.
Cancellation PolicyIn order to cancel a bike reserved in a Tour Cycle Studio class and return it to your account, you must unreserve 12 hours prior to the class. Once your bike is cancelled, the class will be returned to your account to be used at a future date; the class is not refunded. If you haven't cancelled your bike 12 hours prior, your scheduled class will be charged to your series.
You can cancel your reservation in the following ways:
1) Log into your account and, next to the class you wish to cancel, press "unreserve."
2) Call the studio where you're booked to cancel the class for you.
Please note, in fairness to all our customers, BIKES WILL BE RELEASED 4 MINUTES BEFORE CLASS BEGINS.
FOR RIDERS RUNNING LATE: We ask that you call the studio to let us know you are on the way. The front desk will hold a reservation for up to 10 minutes after class begins though we cannot guarantee you will be given the bike you signed up for. Riders who are more than 10 minutes late will not be admitted into class as it is too disruptive.
FOR RIDERS LEAVING EARLY: If you're planning on leaving early, we kindly request that you tell the instructor ahead of time.
Waiver and ReleaseBy signing up for and/or attending classes, events, activities, and other programs and using the premises, facilities and equipment (individually and/or collectively, the “Classes and Facilities”) of Tour Cycle Studio and its subsidiaries, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in indoor cycling and exercise equipment in association with the Classes and Facilities. You acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You also acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by staff. If in the subjective opinion of the Tour Cycle Studio staff, you would be at physical risk participating in Tour Cycle Studio’s Classes, you understand and agree that you may be denied access to the Classes and Facilities until you furnish Tour Cycle Studio with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing Tour Cycle Studio’s concerns and stating that Tour Cycle Studio’s concerns are unfounded. In consideration of being allowed to participate in and access the Classes and Facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Classes and Facilities, (2) release, indemnify, and hold harmless Tour Cycle Studio, its direct and indirect parent, subsidiary affiliate entities, and each of their respective officers, directors, members, employees, representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the Classes or use of the Facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of Tour Cycle Studio’s Classes and Facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in using Tour Cycle Studio’s Classes and Facilities, and should not be participating in any Classes.
Links/Third Party WebsitesTour Cycle Studio has not reviewed all the sites linked to the Website and/or App, and is not responsible for the content or any off-site pages or other linked sites. Although a third party website and/or app may contain the Tour Cycle Studio logo, please understand that it is independent from Tour Cycle Studio, and that Tour Cycle Studio has no control over the content of that website and/or app.
Going to third party or off-site websites from the Website and/or App is at your own risk. These links do not imply endorsement of, sponsorship of, or affiliation with Tour Cycle Studio.
Intellectual Property RightsThe trademarks and trade dress of Tour Cycle Studio are proprietary to Tour Cycle Studio and may not be used by you for any reasons other than as expressly permitted by these terms. All Website and App content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, Tour Cycle Studio. You have the right to view, electronically copy, and print in hard copy portions of the Website and App for the sole purpose of making class reservations, purchases, or other personal use.
Any other use of materials on the Website, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Tour Cycle Studio, is strictly prohibited.
You acknowledge that Tour Cycle Studio and/or third party content providers remain the owners of all Website and App materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms and Conditions. Tour Cycle Studio may discontinue or remove the Website or App, or any portion thereof, or discontinue your right to use the Website or App, or any portion thereof, at any time.
NOT AUTHORIZED TO PERFORM DATA MININGYou are not authorized without the prior written permission of Tour Cycle Studio to use any computer code, data mining software, "robot," "bot," "spider," "scraper" or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Website and/or App or accessed through this Website and/or App. You also may not engage in the mass downloading of files from this Website and/or App; use the computer processing power of this Website and/or App for purposes other than those permitted above; flood this site with electronic traffic designed to slow or stop its operation; or establish links to or from other websites to this Website.
NOT AUTHORIZED TO USE THIS WEBSITE FOR COMMERCIAL PURPOSESUsers are not authorized to sell, reproduce, distribute, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on any of Tour Cycle Studio’s material in any way for any public or commercial purpose. Thus, you are not authorized to (i) resell or make commercial use of this site or its contents; (ii) collect or use any product listings, descriptions, photographs or prices displayed on this Website and/or App in connection with the sale or resale of any Tour Cycle Studio products or for other commercial purposes; or (iii) create, reproduce and/or distribute any materials derived from the content provided on this Website and/or App. Furthermore, Tour Cycle Studio’s material may not be displayed or communicated on any other website and/or app, in a networked computer environment or other digital support for any purpose whatsoever. In the event of breach of any of these Terms, User’s permission to use Tour Cycle Studio’s material will automatically terminate and any copies made of Tour Cycle Studio’s material must be immediately destroyed.
Any unauthorized use of Tour Cycle Studio’s material may violate state and federal criminal laws, infringe copyright laws, trademark laws, the laws of privacy or publicity, and communication regulations and statutes.
Warranty Disclaimer and Limitation of LiabilityIn no event will Tour Cycle Studio be liable for any direct, indirect, special, or other consequential damages resulting from your use of the Website, the App, or on any other linked/third-party website, including without limitation, any lost profits, business interruption, loss of programs, or other data on your information handling systems or otherwise, including any claims waived by you previously in this agreement even if Tour Cycle Studio expressly advised of the possibility of such damage.
All information is provided by Tour Cycle Studio on an “as is” basis only. Tour Cycle Studio provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose, merchantability, and non-infringement.